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Legal Jurisdiction
All activities on this website are conducted under the laws of the jurisdiction of New Zealand, unless otherwise stated. The following sections describe how that jurisdiction is applied to this website.
Contacting us
Contact details for individual stores may be found in the Find Store page. Alteratively if you have a general query you can contact us via onlineshop@crt.co.nz
Electronic Payment
Electronic payments through this site are highly secure. Your credit card details are encrypted, so they cannot be read even in the unlikely event of the purchase details being intercepted. Credit card details are not divulged to the store owner, and are only seen by the payment processing network.
Prices/Currencies
Prices in our online shop are listed in New Zealand (NZ) dollars. All prices include GST (Goods and Services Tax).
Conversion rates are taken daily from the US stock exchange. These rates are intended as an 'indication' of conversion rate only, and may be billed at the rate current at the time of transaction.
Freight Charge
A standard amount (amount subject to change) for freight will be charged for each order that requires delivery. However if the value of the order exceeds a particular amount (amount is subject to change), then there is no charge for freight.
If you choose to pick up your order from CRT, there is no charge for freight.
Customs
You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from our store, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Privacy
We want to make your shopping experience as safe, satisfying, convenient and pleasurable as possible. We take your privacy very seriously. The information which we receive from you is used to process orders and to provide you with a more personalised shopping experience. This means that your information will not be sold or otherwise divulged to third parties without your prior consent. You have certain rights to access information about yourself and if necessary to ask for it to be corrected. The Privacy Act in New Zealand makes allowance for a fair and reasonable charge to be levied for this action if required.
The Privacy Act in New Zealand sets out 12 information principals dealing with the collection, holding, use and disclosure of personal information. In summary the 12 principals are:
| Principle 1 |
Purpose of collection of personal information. |
| Principle 2 |
Source of personal information. |
| Principle 3 |
Collection of information from subject. |
| Principle 4 |
Manner of collection of personal information. |
| Principle 5 |
Storage and security of personal information. |
| Principle 6 |
Access to personal information. |
| Principle 7 |
Correction of personal information. |
| Principle 8 |
Accuracy, etc of personal information to be checked before use. |
| Principle 9 |
Agency not to keep personal information for longer than necessary. |
| Principle 10 |
Limits on use of personal information. |
| Principle 11 |
Limits on disclosure of personal information. |
| Principle 12 |
Unique identifiers. |
If you have a Privacy issue with this online store, you should contact the Privacy Officer for this company or the Office of the Privacy Commissioner in New Zealand. Further information is available at the Office’s website at http://www.privacy.org.nz
Animal remedies and Agchemicals are registered pursuant to the ACVM act 1997. For further information visit www.nzfa.govt.nz/acvm/
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